EasyCargo.Link - Proposed Redesign of Shipment Tracking Flow
Project summary
Context
This redesign was created as a demonstration of my UX/UI capabilities for a potential role at the company. The project was initiated to evaluate how design improvements could impact usability.
Scope
Focus: Redesign of a core user flow: checking shipment statuses
Deliverables: Heuristic analysis, UI redesign of core flow, including: login, dashboard, shipment information page, and messages
Limitations: I worked from a screen recording walkthrough and did not have direct access to the platform.
Redesign Goals
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Internal impact
Easier onboarding for new team members
Fewer internal questions about shipment status
Less time spent manually keeping clients in the loop
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Problem
The current interface, is unintuitive, and hides key shipment information. Users must already “know” how to use it, making it difficult for newcomers and inefficient for daily tasks.
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Project goal
Fuente de la citaRedesign a core flow of the EasyCargo.Link app to improve usability for both internal staff and clients.
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Redesign priorities
Streamline Access to Information
Reduce friction in checking shipment details or communicating updates.
Improve Visual Hierarchy
So users can quickly scan and understand content without guesswork
Feedback
Sign in page is inconsistent
Landing page contains no info
To see all info is often required to scroll
Pop-ups inhibit information visibility
Key information is hidden
Heuristic Audit
Visibility of System Status
Important info gets lost in clutter or hidden in scrolls and pop-ups.
Flexibility and Efficiency of Use
Filters and tools don’t work as intended, and the interface isn’t intuitive.
Recognition Rather Than Recall
Context disappears as you scroll or open pop-ups—users have to remember what they saw.
Aesthetic and Minimalist Design
The layout lacks focus—too much at once, no clear priority.
Proposed design
Login Before
After
FWB Vista Before
Before
Shipment details Before
After
Message Details Before
Before
Proposed redesign prototype
An interactive prototype illustrating a proposed redesign of the shipment-tracking flow, created to demonstrate how identified usability issues could be addressed through clearer hierarchy and improved information access.